tag:service-status.statuspage.io,2005:/historyAKLWEB HOST LLC Status - Incident History2024-03-24T10:00:56ZAKLWEB HOST LLCtag:service-status.statuspage.io,2005:Incident/203168092024-03-24T10:00:56Z2024-03-24T10:00:56ZUpdating Managed Redis<p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>06:38</var> UTC</small><br><strong>Scheduled</strong> - On Tuesday, March 24th at 9.00 UTC, our database team has scheduled a maintenance for all Redis instances in the WAW region. These will be moved to IP Mobility, and they may not be available for up to ten minutes.</p>tag:service-status.statuspage.io,2005:Incident/202412362024-03-18T10:30:56Z2024-03-18T10:30:56ZNetwork maintenance in LACA SSAE 16 Type II DC Room 256<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>10:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>09:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>08:23</var> UTC</small><br><strong>Scheduled</strong> - We must switch the routing to a new router in order to enhance the network connectivity for the dedicated server boxes located in LACA SSAE 16 Type II DC Room 256.<br />Sometime during the maintenance interval, your dedicated server boxes will not be accessible (09:30 - 10:30 UTC). Less than a minute should pass during the entire outage.<br />Because of the maintenance, kindly refrain from updating your IP failover.</p>tag:service-status.statuspage.io,2005:Incident/202869702024-03-18T02:00:56Z2024-03-18T02:00:56ZClient Area Upgradation<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>00:54</var> UTC</small><br><strong>Verifying</strong> - Just so you know – the client area upgrade has been completed, but we are verifying our system and will keep you posted here.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>00:49</var> UTC</small><br><strong>In progress</strong> - Upgradation has been started.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>00:48</var> UTC</small><br><strong>Update</strong> - We are starting client area upgradation and we will keep you posted.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>00:47</var> UTC</small><br><strong>Scheduled</strong> - We are Updating Our Client Area System When Update will be done? You will be able to log into your Client Area.</p>tag:service-status.statuspage.io,2005:Incident/190837432023-11-12T01:20:26Z2023-11-12T01:20:26ZcPanel Server Migration To New Location<p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>01:20</var> UTC</small><br><strong>Completed</strong> - Server migration has been completed and everything is back to normal also server is running smooth.</p><p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>01:19</var> UTC</small><br><strong>Verifying</strong> - Server migration has been completed.</p><p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>21:44</var> UTC</small><br><strong>Update</strong> - 39% server migration has been completed.</p><p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>21:32</var> UTC</small><br><strong>Update</strong> - 23% server migration has been completed.</p><p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>15:10</var> UTC</small><br><strong>Update</strong> - 15% server migration has been completed.</p><p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>14:10</var> UTC</small><br><strong>Update</strong> - 5% server migration has been completed.</p><p><small>Nov <var data-var='date'>11</var>, <var data-var='time'>13:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>12:08</var> UTC</small><br><strong>Scheduled</strong> - We are migrating our cPanel server to a new location with a new OS as cPanel & WHM has stopped supporting Cloudlinux 7, so we are migrating to Cloudlinux 8 with the latest OS.</p>tag:service-status.statuspage.io,2005:Incident/133728692022-11-19T09:14:11Z2022-11-19T09:14:11ZServer Migration Process<p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>09:14</var> UTC</small><br><strong>Resolved</strong> - Server Migration has been completed.</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>22:30</var> UTC</small><br><strong>Monitoring</strong> - Server Migration has been completed.</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>21:56</var> UTC</small><br><strong>Update</strong> - Migration complete 97%</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>21:31</var> UTC</small><br><strong>Update</strong> - Migration Completed 67%</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>21:12</var> UTC</small><br><strong>Identified</strong> - Server Migration has been completed 40%</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>21:04</var> UTC</small><br><strong>Update</strong> - Migration complete 20%</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>21:03</var> UTC</small><br><strong>Investigating</strong> - The server migration has been started as the server has been compromised. We have started the migration to our new server we will update you here.</p>tag:service-status.statuspage.io,2005:Incident/95224702022-03-12T04:14:25Z2022-03-12T04:14:25ZNetwork slowness toward Asia<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>04:14</var> UTC</small><br><strong>Resolved</strong> - All the network issue has been reoslved and working as normal before.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>04:13</var> UTC</small><br><strong>Identified</strong> - We have found the issue and it will resolve as soon as possible.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>04:11</var> UTC</small><br><strong>Investigating</strong> - Due to Hunga Tonga volcano eruption and subsequent tsunami waves many submarine cables are being impacted at this moment. Some of the transcontinental routes, used by international carriers, are cut and others are saturated.<br /><br />We are trying to find solutions on case by case basis, but for certain destinations there is not much we can do.<br />This is a temporary situation which should be normalized in the upcoming weeks.</p>tag:service-status.statuspage.io,2005:Incident/60328992021-01-15T19:31:49Z2021-01-15T19:31:49ZServer Kernel Issue<p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>19:31</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>17:47</var> UTC</small><br><strong>Investigating</strong> - We are facing server KERNEL issue, as we working on it to resolve this issue on Priority basis. We will update here once issue will be resolved.</p>tag:service-status.statuspage.io,2005:Incident/52142622020-09-30T09:17:13Z2020-09-30T09:17:13ZcPanel License Issue<p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>09:17</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>09:16</var> UTC</small><br><strong>Update</strong> - License issue has been resolved.</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>03:54</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>03:50</var> UTC</small><br><strong>Investigating</strong> - We are aware of this issue, as this is issue generating from cPanel Company license server, we already report this issue to cPanel company and they are looking into this it will be resolved today's date. we will update here once issue will be resolved. cPanel has update the WHM software from where this issue generated.</p>